Join Us for the First Business After Hours of the New Year hosted at ShelterCare

Join us we celebrate the opening of ShelterCare’s new Center for Programs and Services, and take in the beautiful design work of PIVOT Architecture.

Enjoy beverages provided by our co-sponsor Big Foot Beverages, delectable desserts by Sweet Life Patisserie and the succulent and sustainably grown hor d’oeuvres crafted by students developing their skills at MLK Culinary Art Catering. 

Enter to win fabulous prizes:

Two tickets to the Duck’s Men’s Basketball game vs. USC (Jan. 22)

Two $50 Gift Cards to Beppe and Gianni’s

Where: 499 W. 4th Ave. Eugene, OR 97401

Date: Thursday, Jan. 15, 2015

Time: 5:00 pm – 7:00 pm

To register or for more information click here.

ShelterCare Quarterly Newsletter: Winter 2014

SH ColorSupported Housing Teams Coming Together

We’re in our new home!  As you know, 2014 has been a year of structural changes for ShelterCare. The old timber warehouse in the Whiteaker neighborhood with its promising fir beams and floors, now shines with the honey-glow of natural wood, skylights, huge south and west-facing windows and brightly colored walls. By Thanksgiving, we were fully operational in our new Center for Programs and Services.

The emergence of this new space inspired our teams to imagine significant program renovations as well. Throughout its history, ShelterCare has seized opportunities to add and adjust our programs. Each new program developed a culture of its own, based on the kind of housing offered and the needs of the clients it served.

Today, we’re working in a different landscape. Staff increasingly see the commonalities in their case management services more than the differences.  As you can see in the diagram above, clients are the center of a constellation of services provided by their counselor, but also by specialists in specific areas – supported employment, community health workers, benefits and housing specialists, and soon drug and alcohol recovery.

In addition, research and experience in serving clients informs us that people recover greater independence more quickly if the structure of the program requires them to take more responsibility for managing their lives.

As the work space in the new Center took shape, the five programs that work with single adults with mental illness began a deliberative process to combine as one – the new Supported Housing Program.  No longer based at each residence or apartment complex, the therapists and skills builders are now housed in the east wing of the new Center as a single, collaborative team.  Staff will still meet consumers at their sites, but increasingly encourage consumers to come to the new Center.

The transition is not without challenges for staff and consumers.  At the same time, we are excited about meeting those challenges and optimistic about the improved quality of care that our new building and new programs will offer.

To read the full newsletter click here.

Alpine Mortgage Planning: Community Involvement is a Big Part of Their Business


Alpine Mortgage Planning, a division of Pinnacle Capital Mortgage Corporation, has been involved with ShelterCare since late 2013. During this time, the company has become an important agency partner in a variety of ways.


Cari Maultsby, the company’s director of business development, says Alpine Mortgage Planning is a mortgage advising company whose platform is unique in this market.

“Unlike many of our competitors, we have made a decision to maintain control at the local level,” Maultsby said. “We qualify, process and underwrite your home loan right here in Eugene. Because of our local presence, we have a clear advantage in problem solving, efficiency and flexibility.”

Additionally, Maultsby said they source from a local pool of appraisers to ensure customers work with professionals who understand the local market.

“For most people, the purchase of a home is their most significant financial decision,” she expressed. “When choosing a mortgage professional, we believe it’s advantageous to choose one who understands that, and is committed to helping you achieve your goals and dreams of homeownership. “

Alpine Mortgage Planning has helped ShelterCare clients reach their dreams, too.

“Our Community Cares Foundation is Pinnacle Capital Mortgage’s 501c3 non-profit organization,” she said. “Employees elect to contribute to Community Cares, which inspires us to ‘pay it forward’ and impact others.”

“Our office as a whole voted and unanimously agreed to support ShelterCare as the non-profit of choice. Our Community Cares Committee reviews the needs of local organizations and determines the monetary value of how we choose to spend our community funds.”

The company has donated more than $2,000 to ShelterCare’s “I ShelterCare about Homelessness” campaigns in 2013 and 2014. Additionally, they came together as an office to donate household goods to ShelterCare clients earlier this fall.

“The staff at Alpine Mortgage Planning, has committed themselves both financially and physically to the causes determined by the Community Cares Committee. Our goal is to touch the lives of people who need our help resulting in a long-lasting, positive impact. We consider ourselves honored to be involved with some of the charities and causes we have championed thus far and look forward to taking on new endeavors,” Maultsby stated.

Community Cares

Motorcycle Fellowship Spreads Holiday Joy

Cruizers for Christ, a Christian motorcycle fellowship, teamed up with ShelterCare on Saturday, Nov. 29, to spread some holiday cheer by giving gifts to residents of ShelterCare’s Family Housing Program (FHP), which provides emergency housing and support to homeless families with children. Families took turns selecting from a variety of toys, stockings and clothing while the Cruizers provide childcare for residents of FHP. Cruizers for Christ has been delivering joy to the clients of FHP for nearly 15 years. 

“The families in ShelterCare’s programs look forward to this event which brings such a sense of joy and abundance,” said ShelterCare Executive Director Susan Ban. “The gifts are important, but the enthusiasm and compassion – not to mention the noise of the big bikes – enables families to feel included in the holiday excitement that we all enjoy at this time of year.”

Giving Tuesday

Tuesday December 2nd, 2014, we have a special way for you to be a part of #GivingTuesday at ShelterCare. To learn about this opportunity, please enjoy this short video created with the help of ShelterCare residents. Thank you for your support and generosity.


About Giving Tuesday

Every year, we dedicate a day to giving thanks. Soon after, we devote two more dates exclusively for holiday shopping. This year, we’re asking you to help us build a new tradition: #GivingTuesday — a day for giving back.

“Giving Tuesday” is a campaign to create a national day of giving at the start of the annual holiday season. It celebrates and encourages charitable activities that support non-profit organizations like ShelterCare.

It’s a simple idea. Just find a way for your family, your community, your company or your organization to come together to give something more. Then tell everyone you can about how you are giving. Be a part of a national celebration of our great tradition of generosity.