FAQ

ShelterCare shelters and supports families and individuals, providing each an opportunity to live the fullest life possible in an environment that fosters well-being and success.

Frequently Asked Questions about ShelterCare

What is ShelterCare?
ShelterCare is a nonprofit that provides housing and support services to families who are homeless and adults who have a psychiatric disability or brain injury. ShelterCare helps these families and individuals move people toward greater levels of independence and stability.

What services does ShelterCare provide?
All of ShelterCare’s eleven programs are residential. In addition to providing housing, we help individuals with psychiatric disability and brain injury reach stability, independence and recovery by helping them find jobs in the community, providing assistance with medications and money management, and teaching them valuable social and life skills. We help homeless families locate stable housing, find work, link with other community resources, and develop money management strategies to prevent future homelessness.

What is the scope of homelessness in Lane County? How many people are not getting services? 
According to the one-night count of individuals in shelter performed by the county in 2011, there were approximately 2,140 homeless individuals in Lane County.

What is the scope of psychiatric disabilities in Lane County? How many people are not getting services?
Approximately 6,000 adults in Lane County have a severe psychiatric disability. Of those, about 2,000 are not currently receiving supported housing services. At any point in time, as many as 500 individuals with mental illness are homeless in Lane County.

What is the scope of acquired brain injury (ABI) in Oregon? How many people are not getting services? 
An acquired brain injury (ABI) is caused by an external physical force, such as hitting one’s head in car accident, and can impair thinking, memory, sensation, language, and/or emotion. At least 5.3 million Americans require support with daily activities as a result of an acquired brain injury. There are 1.5 million new cases of acquired brain injury each year in the US, with 3,000 new cases yearly in Oregon alone.

What kinds of mental illness does ShelterCare serve? 
We offer care to clients who are diagnosed with psychiatric disabilities such as schizophrenia or bipolar disorder. Unlike milder forms of mental illness, these disabilities are severe enough to prevent individuals from fully participating in society without assistance and skills training. Nationwide, approximately 5-10 million adults (2.6 – 5.4% of the population) and 3-5 million children ages five to seventeen (5 – 9% of the population) are diagnosed with these psychiatric disabilities.

Does ShelterCare treat only low-income individuals and families? 
Yes, all of ShelterCare’s clients are low-income or indigent.

Where does ShelterCare receive most of its funding? 
The majority of ShelterCare’s funding comes from fees-for-service, which are reimbursement from Medicare or Medicaid for qualified people with disabilities. Other essential funding comes from foundation grants, United Way, and fundraising from individual local business contributions.

Does ShelterCare provide services that are provided by other nonprofits in Lane County?
For families who are homeless, ShelterCare cooperates with other key nonprofit organizations to provide a continuum of care. 
For adults with psychiatric disabilities, ShelterCare is the only agency that provides the full continuum of residential services which ranges from a secure facility to independent living in apartments.
For adults with acquired brain injuries, ShelterCare is one of only two agencies in Oregon that provides residential services in an apartment setting.

How many people does ShelterCare serve every year?
Approximately 1,800 individuals;
Over 800 individuals with psychiatric disabilities;
50 survivors of traumatic brain injury;
Hundreds of families comprised of approximately 1,000 people (parents and their children). 

How does my contribution make a difference?
Your support helps to protect, support, and advance vulnerable populations in our community who, with assistance, are able to move towards more independent living where they can succeed with less assistance.

 

ShelterCare Administrative Offices • 499 W. 4th Avenue • Eugene, OR 97401 • Phone: 541.686.1262 • Fax: 541.686.0359 • www.sheltercare.org

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