About Us

We serve families who are homeless or at risk of homelessness
and adults who have a mental illness or a brain injury.
 

We offer a variety of housing support services for the homeless or those facing homelessness with a committed focus on the community's most vulnerable individuals dealing with psychiatric disabiities, an acquired brain injury and homeless families.

We can provide:

  • Emergency Shelter
  • Transitional Housing Services
  • Vital Long-term Supported Housing

Additionally we provide:

  • One-on-one and group support to build skills for independent living and household stability.
  • Assistance with basic needs such as food, clothing, and household supplies.

Our values are critical to our success, we are:

  • Collaborative
    Our employees, partner agencies and volunteers work together for the benefit and support of our multiple communities.
  • Participant-Centered
    Each service we provide is individualized because each person or family we serve is unique.
  • Compassionate: 
    We provide a caring environment where people find hope and achieve significant success rebuilding their lives.
  • Result-Focused: 
    We help people acquire and regain skills, develop increased self-reliance and achieve independence. 
  • Philosophy of Treatment:
    We follow the most accepted and up-to-date, evidence-based-best-practices while providing care to the families and individuals we serve.

ShelterCare shelters and supports families and individuals providing each an opportunity to live the fullest possible life in an environment that fosters well-being and success. The agency's eleven programs–each a ShelterCare community–help move people toward greater levels of independence.

Creating a caring community has been a guiding theme for ShelterCare since the agency was established  in 1970. Supported by private contributions and publicly supported services, the nonprofit agency has grown from a single homeless shelter to several distinct programs that serve individuals and families in need of supported services.

Operations:
ShelterCare is a private, nonprofit human services agency directed by a board of community volunteers. Program services are provided in key areas:

  • a range of mental health programs from supported living to intensive residential care, with numerous programs specifically for people who are homeless;
  • residential training programs for survivors of an acquired brain injury;
  • emergency shelter and transitional housing support for families with children who are homeless;
  • homelessness prevention services for families, who with individual, specialized services, have a good chance of remaining in their homes and avoiding homelessness.

Community Support: 
Individuals and businesses provide for a critical and significant portion of the agency’s work in the form of financial support, volunteer time and in-kind donations. All donations to the agency are tax deductible.
Our federal tax ID number is 23-7115003.

ShelterCare Administrative Offices • 499 W. 4th Avenue • Eugene, OR 97401 • Phone: 541.686.1262 • Fax: 541.686.0359 • www.sheltercare.org