About Us

We serve families who are homeless or at risk of homelessness
and adults who have a mental illness or a brain injury.

Our Mission:

ShelterCare shelters and supports families and individuals providing each an opportunity to live the fullest possible life in an environment that fosters well-being and success.

We offer a variety of housing support services for the homeless or those facing homelessness with a committed focus on the community's most vulnerable individuals dealing with psychiatric disabilities, acquired brain injuries and homeless families.

We can provide:

  • Emergency Shelter
  • Transitional Housing Services
  • Vital Long-term Supported Housing

Additionally we provide:

  • One-on-one and group support to build skills for independent living and household stability.
  • Assistance with basic needs such as food, clothing, and household supplies.

Our values are critical to our success, we are:

  • Collaborative
    Our employees, partner agencies and volunteers work together for the benefit and support of our multiple communities.
  • Participant-Centered
    Each service we provide is individualized because each person or family we serve is unique.
  • Compassionate: 
    We provide a caring environment where people find hope and achieve significant success rebuilding their lives.
  • Result-Focused: 
    We help people acquire and regain skills, develop increased self-reliance and achieve independence. 
  • Philosophy of Treatment:
    We follow the most accepted and up-to-date, evidence-based-best-practices while providing care to the families and individuals we serve.

The agency's twelve programs–each a ShelterCare community–help move people toward greater levels of independence. Creating a caring community has been a guiding theme for ShelterCare since the agency was established  in 1970. Supported by private contributions and publicly supported services, the nonprofit agency has grown from a single homeless shelter to several distinct programs that serve individuals and families in need of supported services.


ShelterCare is a private, nonprofit human services agency directed by a board of community volunteers. Program services are provided in key areas:

  • a range of mental health programs from supported living to intensive residential care, with numerous programs specifically for people who are homeless;
  • residential training programs for survivors of an acquired brain injury;
  • emergency shelter and transitional housing support for families with children who are homeless;
  • homelessness prevention services for families, who with individual, specialized services, have a good chance of remaining in their homes and avoiding homelessness.

Community Support: 

Individuals and businesses provide for a critical and significant portion of the agency’s work in the form of financial support, volunteer time and in-kind donations. All donations to the agency are tax deductible.
Our federal tax ID number is 23-7115003.

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ShelterCare Administrative Offices • 499 W. 4th Avenue • Eugene, OR 97401 • Phone: 541.686.1262 • Fax: 541.686.0359 • www.sheltercare.org